About Us
We were born behind a counter.
Our foundation comes from Sigo, an organization with more than 50 years in Venezuelan retail, where for more than two decades one of the country's most robust ERPs was developed, designed and led by Orlando De León, CTO of Sigo Enterprises.
We believe two things.
Forty years of operation. A single obsession.
For decades we operated our own stores. We bought, we sold, we counted inventory, we lost money by finding out too late, and we won customers by serving them first.
What we learned along the way
Registering is not enough
The software had to understand what was happening in the operation.
We needed to build it ourselves
Since we couldn't find the system we needed, we built it.
That is how Melé was born
The cloud ERP we created for our own stores.
From operating stores to building the software that makes them run.
From Melé to Norkut
40 years
Operating retail
Melé
Cloud ERP
+12,000 people
Norkut
Operational AI for retail
Systems no longer just record.
They can prepare the work.
This is how Norkut is born.
The infrastructure is already digital.
For the first time, every sale, every inventory movement, and every interaction generates a real-time signal. The raw material exists now. Before, it didn't.
The margins are no longer forgiving.
What ten years ago was a tolerable loss, today is the difference between profitability and bankruptcy. Every shortage, every excess, every delayed decision takes its toll at the end of the month.
A new generation takes control.
Children, nieces, nephews, and operators trained with modern tools are taking the reins of family retail in Latin America. They will not tolerate interfaces from the year 2000; they demand systems that prepare the work, not just report on it.
Norkut exists because these three forces converge now. 10 years ago it wasn't possible. In 10 years it will be obvious. We are in the window.
The system suggests. The owner confirms.
Norkut observes the operation as it happens, detects what matters, and prepares the decision — the assembled order, the timely alert, the ready campaign. The final confirmation is always yours. We don't believe in systems that replace the merchant: we believe in systems that give them back the time to do what no machine can — serve.
Own intelligence, not rented.
Norkut observes the operation as it happens, detects what matters, and prepares the decision — the assembled order, the timely alert, the ready campaign. The final confirmation is always yours. We don't believe in systems that replace the merchant: we believe in systems that give them back the time to do what no machine can — serve.
Norkut is not a layer on top of someone else's chatbot.
We develop and train our own neural networks, designed for one thing only: understanding how inventory, price, and customers move within a real business.
They run close to the operation, not on a remote server.
That's why Norkut responds at counter speed and keeps working even if the connection gets bad.
And they only learn from your business.
We do not mix your information with anyone else's, nor do we use it to train general models. Your sales, your suppliers, and your customers are yours.
That is why Norkut does not answer your questions. It prepares the work for you.